Now Hiring
Education Program Manager
Position Title: Education Program Manager
Reports To: Deputy Director
Status: Salaried Exempt, Full-time
Location: This hybrid position has at least 3 days required in-office. The number of in-office days is subject to change. Our office is in downtown San Jose near San Pedro Square and less than a mile from Diridon Station. This role also requires being out in the field some evenings and weekends.
About Silicon Valley Bicycle Coalition
Silicon Valley Bicycle Coalition (SVBC) is a 501c3 non-profit organization founded in 1993 that seeks to build healthy and just communities. We’re proud of the extraordinary impact we’ve had over the past 30 years to improve local infrastructure and normalize bicycling for transportation in San Mateo & Santa Clara Counties. And we’re excited about how much more we can do to solve challenging local and global issues through the humble bicycle. SVBC stands among peer organizations in the nine Bay Area counties as one of the largest bike coalitions in North America. See our strategic plan to better understand SVBC’s vision, strategy, and priorities.
You’ll join a team of approximately 12 core & 15+ ad hoc staff members who are passionate about getting more people on bikes safely. We invest a great deal of time in strengthening relationships and building a high-trust environment where feedback in all directions is welcomed as opportunities to learn. The organization is a non-profit with a start-up culture that values creative problem-solving, open communication, and a can-do attitude. We approach a work-life balance structure by piloting innovative programs (i.g., summer Fridays and others).
It is also important to highlight that we are a group of folks deeply committed to doing one of the most difficult things on the planet – to get people out of cars and onto bikes to solve some of society’s most intractable problems. If you’d like to join a team to build better communities through the humble bicycle, we want to bring you on and continue investing in building a team that can do great things together.
Position Summary
The Education Program Manager is responsible for the execution and success of the bike education program. Currently, there are 2 large bike education grants, one covering San Mateo and the other for Santa Clara counties. Between the 2, we run an average of 1-2 classes per week and coordinate with a handful of part-time instructors. Additionally, there are a few smaller contracts requiring regular scheduling or fielding of inquiries.
Minimum Requirements
Project management and teaching experience. Confident riding a bicycle. LCI or commitment to earn within a year of employment. Good written and verbal communication skills, ease with spreadsheets, databases, and other tech tools.
Responsibilities
Program Planning and Preparation – 20%
Earns/maintains LCI certification to teach classes
Creates and updates several presentations as needed
Learns, researches, understands bicycling educational material and can present several presentations
Understands scope of work and deliverables
Public Relations, Outreach – 5%
Coordinates with internal and external point persons to schedule classes
Coordinates with volunteers and LCIs as needed
Supports marketing efforts as requested
Prospects for new contracts with support of Director.
Program Delivery – 50%
Teaches any bicycle education class as needed
Leads or supervises on-bike training events
Supervises, trains and coordinates volunteers and LCIs at events
Ensures deliverables are met and data is collected, tracked, and updated after every event
Follows up with participants to keep attendees connected and engaged with SVBC
Capacity building – 10%
Recruits for & develops LCI squad
Trains less experienced instructors
Administrative – 10%
Reviews & approves instructor timesheets & expense reimbursements
Compiles data and information for grant reporting
Manages and maintains inventory of supplies, and records of events and contract negotiations. Ensures maintenance is done as needed.
Manages and efficiently utilizes program budgets with guidance from Director
Equity – 5%
Play a prominent role in the coordination and implementation of our youth-education and adult-education in Spanish
Address barriers to biking (including accessibility) with cultural humility
Salary and Benefits:
Annual salary range is $72,000-$82,000 depending on experience. SVBC offers a competitive benefits package including professional development, work-life balance, PTO, health, dental, and vision insurance, and 401k with employer match.
How to Apply:
Send a compelling cover letter and resume, saved in PDF Format, to jobs@bikesiliconvalley.org. Please include "Education Program Manager, [YOUR NAME]" in the subject line. Applications will be considered on a rolling basis until the position is filled.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to the public and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
SVBC is committed to providing an open, fair, inclusive non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio-economic status, ethnicity, physical ability, or medical condition.
SVBC is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
Core Competencies
Reliability: Consistently meets deadlines with little oversight, excellent attendance. Creates meeting agendas and leads team meetings in director's absence.
Productivity: Consistently produces high quality work with minimal oversight and direction. Is organized and can juggle multiple tasks and competing priorities.
Relationship building: Ability to initiate and build relationships with an understanding of the organizational objectives. Professional communication, attentive to partner needs, responsive, and willing to learn. Contributes to the creation and growth of mutually beneficial connections while fostering trust.
Communication skills: Displays strong interpersonal communication skills. Composes high level communications to internal and external stakeholders, conveying information with clarity. Able to summarize work and projects through blogs and for grant reports with minimal supervision.
Teamwork and collaboration: Consistently demonstrates a positive, can-do attitude. Champions programs team, LCI Squad, Ride Leaders and Bike Valets by recognizing individual and team accomplishments.
Creativity and innovation: Can develop and execute new, smart ideas to solve problems or improve existing workflows or methods.
Flexibility and adaptability: Able to adjust priorities quickly as situations change and in collaboration with the director. Prioritizes, considers alternatives, and responds quickly and thoughtfully to unexpected changes. Seen as a trusted source for direction.
Leadership: Onboards and mentors new bike valets and/or LCI Squad members. Constantly seeks opportunities to learn and develop new skills while also providing necessary feedback to team members. Actively plans for and participates in professional development. Ability to inspire others to action.
Project Management: Oversees planning and executes bike parking events and/or classes, social rides and other programming. Ensures staff have adequate time and resources to execute plans. Can analyze and/or provide evaluation and feedback post-event.
Emotional intelligence: Displays maturity and sensitivity in all interactions. Ability to navigate and defuse challenging situations and address concerns of upset individuals, demonstrating effective conflict resolution skills. Displays resilience in the face of obstacles and learns from mistakes.
Racial Equity and inclusion: Demonstrated commitment to equity, with an understanding of how to incorporate DEI principles and workplan into programmatic work. Demonstrates openness and ease within an environment that consistently examines power dynamics. Makes ongoing efforts to examine own biases and continue learning on DEI issues.
Bike Education: Proficient in planning and teaching SVBC's bike education classes. Coordinates the LCI squad. Can create new curriculum and amend existing curriculum as needed. Able to plan and schedule classes to meet all necessary contractual deliverables along with necessary reporting with guidance from the director.
Budget and inventory: Manages and maintains inventory of supplies, and records of events and contract negotiations. Ensures maintenance is done as needed. Manages and efficiently utilizes program budgets with guidance from the director.