Now Hiring: Communications Coordinator
Position Title: Communications Coordinator
Reports To: Development Director
Status: Non Exempt, Part-time (20-25 hrs a week)
Location: This hybrid position has at least 3 days required in-office. The number of in-office days is subject to change. Our office is in downtown San Jose near San Pedro Square and less than a mile from Diridon Station. This role also requires being out in the field some evenings and weekends.
About Silicon Valley Bicycle Coalition
Silicon Valley Bicycle Coalition (SVBC) is a 501c3 non-profit organization founded in 1993 that seeks to build healthy and just communities. We’re proud of the extraordinary impact we’ve had over the past 30 years to improve local infrastructure and normalize bicycling for transportation in San Mateo & Santa Clara Counties. And we’re excited about how much more we can do to solve challenging local and global issues through the humble bicycle. SVBC stands among peer organizations in the nine Bay Area counties as one of the largest bike coalitions in North America. See our strategic plan to better understand SVBC’s vision, strategy, and priorities.
You’ll join a team of approximately 12 core & 15+ ad hoc staff members who are passionate about getting more people on bikes safely. We invest a great deal of time in strengthening relationships and building a high-trust environment where feedback in all directions is welcomed as opportunities to learn. The organization is a non-profit with a start-up culture that values creative problem-solving, open communication, and a can-do attitude. We approach a work-life balance structure by piloting innovative programs (i.g., summer Fridays and others).
It is also important to highlight that we are a group of folks deeply committed to doing one of the most difficult things on the planet – to get people out of cars and onto bikes to solve some of society’s most intractable problems. If you’d like to join a team to build better communities through the humble bicycle, we want to bring you on and continue investing in building a team that can do great things together.
Position Summary
The Communications Coordinator reports to the Development Director and works closely with SVBC staff to engage community members and ensure clear, dynamic communication across all platforms. The Coordinator will contribute to a range of activities related to campaign appeals, corporate, foundation, and individual giving goals and other assigned projects. SVBC observes a 90-day probation period.
Minimum Requirements
Minimum of three years of relevant experience; work samples may be requested as part of the interview process. Proficient in Microsoft Office with experience using platforms such as Monday, Mailchimp, Squarespace, Canva, Salesforce, Funraise, and Eventbrite. Prior experience on a marketing and communications team is essential.
Responsibilities
Communications and Video Creation (Internal, Print & Multimedia) - 80%
Proven ability to create engaging video and visual content optimized for social media and web platforms
Deep understanding of brand guidelines and content compliance, ensuring consistent and on-brand storytelling
Skilled in industry-standard video editing tools, including Adobe Premiere, Adobe Express, and Canva
Ability to capture and curate compelling still imagery from video footage
Keep SVBC’s online presence current, dynamic, and engaging across website, social media, email, and other digital channels.
Manage content calendars for web and social posting, ensuring consistent strategic messaging.
Write, edit, and publish original content—including blog posts, program updates, campaign descriptions, and event announcements.
Compile and write articles for SVBC’s email newsletter.
Monitor partner communications and amplify aligned content appropriately.
Manage the look, feel, and functionality of SVBC’s website and related project sites, recommending improvements as needed.
Oversee social media channels including Facebook, Tiktok, Instagram, LinkedIn, YouTube
Write, design, or coordinate production of print materials such as annual reports, quarterly updates, event invitations, and promotional collateral.
Develop multi-media marketing campaigns that elevate SVBC’s advocacy, education, and fundraising programs.
Create presentations for diverse audiences, including public stakeholders, decision-makers, funders, and community partners.
Collaborate with the Development team to create fundraising and event materials.
Coordinate schedules and workflows related to internal reporting and cross-departmental communications.
Collaborate with Development, Advocacy, and Program staff to ensure aligned messaging and cohesive outreach strategies.
Work flexibly across teams on additional projects as needed in a small nonprofit environment.
Volunteer & Community Engagement - 10%
Oversee volunteer databases and mailing lists, ensuring accurate records and streamlined communication. General volunteer support and engagement as needed across SVBC.
Other duties as assigned.
Who we are looking for:
Minimum of three years of relevant experience
Prior experience on a marketing and communications team is essential.
A motivated and active learner. If you don’t understand something, you figure out a way to learn about it, and you aren’t afraid to ask when you need help
A track record of owning projects end to end, including, but not limited to, communication deliverables, volunteer management tracking.
Excellent multi-tasking skills and ability to juggle multiple projects and deadlines at once.
Proven ability to think critically and anticipate issues before they arise, and proactively suggest big-picture strategy solutions.
Proficient in Microsoft Office with experience using platforms such as Buffer, Tiktok LinkedIn, Facebook, Instagram, Adobe, Monday, Mailchimp, Squarespace, Canva, Salesforce.
Excellent verbal and written communication skills; demonstrates proactive customer service and a solutions-oriented mindset.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, team-focused environment.
Manages multiple concurrent workstreams, prioritizing work with minimal guidance, and operating with moderate autonomy and judgement.
Hone your already-strong communication skills, and support good change management through open, honest, and timely communication
A team player. Excellent at building relationships within your team and across teams.
Willingness to work flexible hours, including evenings and weekends, to support events as needed.
Demonstrated commitment to SVBC’s mission and values, including advancing equity, sustainability, and social justice.
We are open to part-time freelance consults.
Salary and Benefits:
Annual hourly range is $34.00-$37.00 depending on experience. SVBC offers a competitive benefits package including professional development, work-life balance, Summer Fridays, and sick time.
How to Apply:
Send a compelling cover letter and resume, saved in PDF Format, to jobs@bikesiliconvalley.org. Please include "Communications Coordinator, [YOUR NAME]" in the subject line. Applications will be considered on a rolling basis until the position is filled.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to the public and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
SVBC is committed to providing an open, fair, inclusive non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio-economic status, ethnicity, physical ability, or medical condition.
SVBC is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
Core Competencies
Reliability: Dependable with regular attendance, shows up on time and prepared for team meetings. With guidance from manager is able to set and meet deadlines.
Productivity: Consistently produces work of good or above average quality with guidance from manager and team. Actively seeks to advance quality of work.
Relationship building: Ability to initiate and nurture connections with colleagues, clients, and stakeholders such that helps establish trust and rapport, fostering a conducive environment for collaboration.
Communication skills: Able to compose consistently high quality, compelling and persuasive written communications to members and the general public with oversight from manager.
Teamwork and collaboration: Encourages colleague's input and ideas, seeks input from colleagues, participates enthusiastically in team meetings and org wide meetings. Able to work collaboratively with other team members.
Creativity and innovation: Can develop and execute new, smart ideas to solve problems or improve existing workflows or methods.
Flexibility and adaptability: Able to adjust priorities quickly as situations change and in collaboration with the director. Prioritizes, considers alternatives, and responds quickly and thoughtfully to unexpected changes. Seen as a trusted source for direction.
Leadership: Cheers on accomplishments of others and consistently seeks to learn through others wins and failures. Shares expertise and experience with team, especially new employees.
Project Management: Able to define a project's goals, staffing and deliverables, and to break down a project into manageable tasks with guidance from manager, able to stay focused, take direction, and complete projects on time. Escalates issues constructively when necessary. Able to evaluate projects after completion with help from manager.
Emotional intelligence: Open to feedback and handles conflict with diplomacy and equanimity. Demonstrating professionalism, integrity, and respect for privacy, fostering a positive and trust-based workplace culture. Displays maturity and sensitivity in all interactions. Ability to navigate and defuse challenging situations and address concerns of upset individuals.
Racial Equity and inclusion: Demonstrated commitment to equity, with an understanding of how to incorporate DEI principles and workplan into work. Demonstrates openness and ease within an environment that consistently examines power dynamics. Makes ongoing efforts to examine own biases and continue learning on DEI issues.