Bike Parking Program Manager
Reports To: Development Director
Status: Part-time, seasonal employee
Location: San Jose, CA

Silicon Valley Bicycle Coalition (SVBC) is a non-profit membership-based organization that seeks to create a healthy community, environment, and economy through bicycling for people who live, work, or play in San Mateo and Santa Clara Counties. We have a goal of 10% of trips taken by bicycle by 2025.

In the past decade, SVBC’s staff size has grown from one to ten employees, and our impact can be seen across the two counties we serve. We are also looking critically at our own policies and programs, in order to more equitably serve the incredibly diverse population of our area and improve safety for those most dependent on bicycling for transportation. There has never been a more exciting time to be a part of Silicon Valley Bicycle Coalition!

SVBC is hiring a Bike Parking Program Manager to lead our bicycle parking program. We provide valet bicycle parking services under contract with a number of event organizers in Santa Clara and San Mateo counties. The successful candidate will organize all bicycle parking opportunities, from contracting with event organizers through to recruiting and training staff members and volunteers. If you are an effective and engaging communicator with an eye for detail who is passionate about improving our world by making bicycling easier for everyone, this is the position for you!

Responsibilities will include:
• Manage contract negotiations with event organizers
• Ensure invoicing information is sent to Office Manager in a timely manner
• Ensure event organizers fulfil their responsibilities to provide a suitable fenced area and other contracted supplies, and promote the bike parking service
• Allocate/Schedule bike corral supervisors as appropriate for each event (if you are not working the event)
• Communicate all the details about each event to the responsible corral supervisor
• Recruit, train, and support bike parking staff as required
• Recruit and manage volunteers with assistance from SVBC staff
• Manage all materials and resources needed for each event, and restock where required
• Work some events. Bike Parking Manager works events that Bike Corral Supervisors cannot cover. Working an event involves:
o Inventory materials and resources needed for each event
o Coordinate transportation of said materials and ensure their return to office
o Check-in with other corral supervisors during day of event for quality assurance
o Supervise corrals at events
o Resolve any disputes between corral users and/or direct to Manager
o Track usage and sales, if any, at each event
o Create reports for each event to be utilized for future planning
o Effectively communicate the mission, vision, and programs of SVBC to users
o Ensure that all corral users have a top-quality customer experience
o Ensure utmost security of corrals

Qualifications
• Previous experience working with volunteers
• Familiar with working in an office environment
• Ability to communicate within a team to achieve the greater goals
• Must have strong organizational and interpersonal skills
• Current, clean California drivers’ license
• Access to a car and cell phone
• Able to sit for extended periods of time
• Able to lift 50 pounds

The right candidate for SVBC’s Bike Parking Program Manager position will:
• Be an enthusiastic ambassador of SVBC’s mission and vision
• Thrive in an outdoor and often harsh weather (hot/wet/cold) environment
• Have a flexible schedule and be able to work evenings and weekends

Additional preferred qualifications:
• Prior experience with bicycle valet services

Compensation:
Hourly rate of $25.

How to Apply:
Send a compelling cover letter and resume, saved in PDF format, to jobs@bikesiliconvalley.org. Please include “Bike Parking Program Manager, [YOUR NAME]” in the subject line, and be sure to mention where you saw the job advertised. Applications will be considered on a rolling basis until the position is filled.

SVBC is committed to providing equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, political affiliation, sexual orientation, gender identity, disability, sex or age.